SHIPPING INFORMATION
We partner with the Brazilian Post Office system for deliveries. Shipping costs are calculated based on the destination zip code using the SEDEX and PAC rate tables. Simply choose your location, and the shipping fee will be automatically calculated and added to your total purchase.
FREE SHIPPING
All "free shipping" promotions will be fulfilled via PAC shipping through the Brazilian Post Office. For orders with free shipping to João Pessoa, delivery will occur within 3 to 5 business days after payment confirmation.
DELIVERY TIME
Delivery times vary depending on the destination zip code and will be provided at checkout. These times are calculated by the CORREIOS system. To track your order, visit the “My Account” section and select “My Orders.”
Please note that we do not maintain an inventory of dresses. We are committed to sustainable practices and strict quality control. Every dress you purchase from us is made exclusively for you. Production and shipping require a period of 45 days.
It is crucial to provide accurate contact information, as our customer service team may need to reach out to adjust delivery timelines if necessary.
CLICK AND COLLECT
Rebecanepomucenoatelier.com also offers a Click and Collect service, allowing customers to make purchases through our website and pick them up at our physical store in João Pessoa, PB.
Pick-up hours: Monday to Friday, from 10:00 AM to 5:00 PM.