Delivery Policy

FREIGHT

We work with the Brazilian Post Office system. It will always calculate shipping costs according to the destination zip code based on the SEDEX and PAC tables. Choose your location, and the amount will be calculated and added directly to the total purchase.

FREE SHIPPING

All "free shipping" campaigns will be made via PAC shipping, by post. Orders with Free Shipping to João Pessoa will be sent between 3 to 5 days after payment confirmation.

DELIVERY TIME

Delivery times vary according to the destination zip code and will be informed at the time of purchase. The same is calculated through the CORREIOS system. To obtain the tracking code for your order, access the option "My Account" - "My Orders". We reinforce that we do not work with stock of dresses, we believe in a sustainable practice and strict quality. When you buy a dress from us, it will be made exclusively for you. We ask for a period of 45 days for production and shipping. However, we emphasize the importance of providing the correct data so that our customer service can contact our customers to change deadlines.

CLICK AND COLLECT

rebecanepomucenoatelier.com also offers a Click and Collect service where customers can make purchases through our website and collect them at our physical store in João Pessoa - PB. Orders can only be collected from Monday to Friday between 10:00 and 17:00.